my sons laptop got the hacked by godzilla virus,so i googled it to see how to get rid of it and thats when the problems started. i switched on the laptop and after the windows startup with the scrolling bar, nothing no programmes or internet explorer or anything, not even the start button in bottom left corner. so i switched it off and started in safe mode and again nothing except the windows writing at the top and safe mode in both bottom corners, i suggested to him that the hard drive might of died. which will be terrible for him as he has all his photo's on there and him been young didnt think it would happen to him so no backup. any help greatly appreciated.
ps. the computer was working ok 12hrs previous with the godzilla virus on.
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