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notebook won't boot

by glb613 / January 24, 2006 7:39 AM PST

I have an older Compaq notebook that won't boot. It worked fine yesterday and today when I turned it on, all I got was the screen with safe mode, safe mode with networking, last known good configuration and normal. No matter which selection I made, it came back to the same screen. I tried using the restore CDs, they each loaded, but the computer wouldn't boot to finish the process. Any ideas what is wrong? Is it worth fixing?

AMD Mobile Duron Processor - 900 MHz
Microprocessor Cache 64 KB L2 On-Chip Cache
Memory 384 MB 133 MHz SyncDRAM
Video Graphics S3 Integrated VIA Twister-K
Video Memory 16 MB video memory (configurable to 32 MB through the BIOS)
Hard Drive 20.0 GB Hard Drive

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If it goes into safemode
by TONI H / January 24, 2006 5:56 PM PST
In reply to: notebook won't boot

a configuration is out of whack.

First check in Device the plus mark in front of all of the hardware categories except SYSTEM, and look for duplicate/multiple copies of hardware (such as two floppy drives, two harddrives, etc).

If you find duplicate entries, remove ALL of the entries (don't leave one behind) for each category you find them in.

Now go to MSCONFIG at the RUN line, and in the Autoexec.bat and Config.sys file tabs, uncheck everything listed. Now to to the Startup tab and uncheck everything that isn't familiar to you (these can be checked again later, one by one as you get to the desktop in order to see which one might have been the troublemaker).

Now reboot the computer and see if you get to a normal desktop.....New hardware found windows will appear, but the devices will install because the instructions and drivers are still in the windows database, but now windows will only have one entry in Device Mgr for each one again.


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I got into the BIOS
by glb613 / January 24, 2006 7:00 PM PST

reset it back to the default settings and it seems to be working fine. I found a diagnostic utility from HP and I'm going to run it. I only use this computer as a spare, for travel and to access the internet. So, I don't have a lot on it. But I will check out what you recommended. Thanks.

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