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Notebook Heat Issue

by shOrty-s2oOo / September 21, 2004 4:17 PM PDT

I have an emachines m5312 running with windows xp sp2

during normal use...the computer would run smoothly until all of a sudden the cpu fan starts to rotate faster and the processor starts to heat up quickly...once it gets too hot it shuts down by itself...

i ran it with spybot and adaware along with a norton antivirus..all are updated...drivers are also updated...

just bought the notebook somewhere near new years of 2004...and my computer keeps on shutting down by itself...it didnt do this for a few months...now its starting to get aggravating...

is it the battery? power wire? graphics card(i always decrease the brightness, contrast)? processor?

it seems to last longer with the power wire not plugged in...

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Re: Notebook Heat Issue
by R. Proffitt Forum moderator / September 21, 2004 11:32 PM PDT
In reply to: Notebook Heat Issue

This screams that it needs to see the service center since a heatsink may have become dislodged and they need to deal with it. Since it's a 2004, that means its in the first year warranty. CALL IT IN.

Next, see if you can get that second year warranty while you can.

Bob

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Re: Notebook Heat Issue
by tigerrrrrrr82 / November 30, 2004 12:42 AM PST
In reply to: Notebook Heat Issue

call tech support and get it repaired ASAP before the warranty is over. apparently emachines have cronic overheating issues. my m5310 has been repaired 4 times already due to overheating and it still isn't working properly. if once you get it back and it is still not working properly, as for the number for the corprate office and complain, say that you've seen reviews that their product is known to overheat constantly, even after coming back from a repair.

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