It was a laptop that came with Vista and we tried our best to install 7 but glitches like this keep happening. The maker did not support 7 on that model.

If his came with Windows 7, the maker support will have you unplug all USB things and retest. If it fails they have you reload the OS as they no longer support deep trouble shooting.

Just in case it's malware, look at Grif's advice at 7726-6132_102-5098912.html?tag=posts;msg5099421

Bob