Question

Note5 wont boot

Apr 2, 2018 12:19PM PDT

I left my Note5 on the table overnight and i suddenly wont boot. I can tap the home button when its on charge and can see how much it has charged, but it wont boot up.

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Answer
I have an older Samsung
Apr 2, 2018 12:30PM PDT

And it won't turn on under a certain charge level. So let it get to 50%

Then press and hold the power button a little longer. Mine isn't instant on when the battery ran out. I have to charge then turn it on with a longer press.

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wont work
Apr 2, 2018 12:49PM PDT

nope Sad

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So it's completely dead?
Apr 2, 2018 1:23PM PDT

The Note 5 is over 2 years old or more so it's unlikely to be in warranty.

I take it you want a DIY attempt at solving. After watching a few battery removal videos like https://www.youtube.com/watch?v=ZPbSLAW6rY8 I feel this is not for the average user.

Time for the everyperson method. Go get some rubber bands and get the phone button button to stay down for a long time. Don't get over zealous on rubber bands to the point of crushing the phone. Just leave it without power for 10 minutes with the button down and then remove the bands.

Plug in power and see if you can get a power up. If not, it's dead and time to call the company that sold it.

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thanks though
Apr 2, 2018 2:19PM PDT

wont work, thanks thoigh

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By "won't work" can you share why?
Apr 2, 2018 3:08PM PDT

Occasionally I run into folk that won't try the usual tech tricks. Maybe you can share why it won't work? Is the phone broken and missing the power button?

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Why it wont work
Apr 2, 2018 4:15PM PDT

So the battery wont charge, so im just thinking about replacing the battery

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I wish you shared that up top.
Apr 2, 2018 4:17PM PDT

I'm working this with the information given. There are videos on changing the battery.

Be sure you use another charger and cable to be sure it's not the phone.

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Will it work?
Apr 2, 2018 4:23PM PDT

Do you think that im taking the right path? Because ive tried all of those button combinations like hold power button and volume up at the same time, but none of those work. Is replacing the battery the solution?

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Can't know.
Apr 2, 2018 4:31PM PDT
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Repeat question.
Apr 2, 2018 4:32PM PDT

While I didn't ask, are you sure this situation doesn't change when you try another cable and charger?

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Yes.
Apr 2, 2018 4:39PM PDT

Ive used multiple cables and chargers, its the same with all of them. No charge. And I actually have used the rubber band trick.

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Then it's a long shot.
Apr 2, 2018 5:10PM PDT

But cheap to try a new battery. I've seen Samsung phones power up with 20+ percent so I worry it's not the battery. Only you know how it was treated. Drops and such can really take a toll.

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Appreciate it
Apr 2, 2018 5:22PM PDT

okay, ill try a new battery and see if it works. thx for the assistance

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