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Not working: DVD burner, System Restore, HP Application Rec

by dafyd02 / January 30, 2009 2:09 PM PST

Hi. I do hope someone can help. I have an HP Pavilion a1010n, XP Home, Lite-On DVD. I tried to burn a DVD and the program wouldn't open (Sonic Record Now or Roxio). I believe there are multiple problems, but start with this: I tried to do a software repair (HP program) and it told me first to do a system restore. Clicked that and it said "the feature you are trying to use is on a network resource that is unavailable." I then tried HP System Diagnostics and it gave the same message. I did a partial restoration 4 months ago and since that time I have been denied access to files in forwarding email. The restoration created a partition on the external hard drive but not on C drive. I have mailed HP about the DVD. My concern is the network resource unavailable. I am blocked from everything I try to do.

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