Is Canadian law different than the U.S. as far as consumer protection is concerned(?)

You should have noted names of the people you have spoken with along in order for their to be any sort of congruence to your word vs theirs if it boils down the that. Right now you are losing traction in getting the HDTV replaced if you don't have it all documented (hopefully, you do).

My gut feeling is it's still Best Buy's responsibility to get you a new HDTV (from LG, or from inventory) since the process started before 30 days passed. They would logically be the ones who would be responsible for getting you something equivalent of that model if it was no longer available.

Good luck.

Note: This post was edited by a forum moderator to remove promotional link on 12/20/2011 at 12:36 PM PT