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General discussion

Not sure: network card or settings problem?

by devkim Aug 20, 2005 6:42AM PDT

I just moved to a new apartment with two cable internet wall jacks. The one in my room didn't seem to be working, so I ran a cable to the other jack (my roommate's) and I can access the net fine with that one.

I called the apartment complex's tech people and they sent a guy with his laptop. He proceded to connect his laptop to the jack in my room and it worked for him. He then told me I probably had a faulty network card and should buy a new one. But every store I've been to said it's probably a settings-related problem.

Thoughts? I'm running WinXP and have had my network card for about 3 years. It's a NETGEAR FA311 fast ethernet adapter. On the box it says it is compatible with XP, but the documentation inside makes no mention of XP-compatibility. Any help is appreciated.

Thanks.

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3 Posts

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Strange....

by Michael Geist Aug 20, 2005 8:11AM PDT

that your PC will work from your roommate's jack but not from yours. Can his machine connect from your jack? Bad cable perhaps?

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Doesn't seem to be the cable...

by devkim Aug 20, 2005 8:30AM PDT

Well, I have tried with two cables thus far. The thing is, they both seemed to work for the tech guy when he plugged his laptop in.

My roommate isn't moving in till Tuesday, so I haven't checked with his computer yet.

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Troubleshooting a problem with....

by Michael Geist Aug 20, 2005 8:51AM PDT

multiple components, is often a process of elimination. You verify ones peice of hardwares workability and whittle it down to the troubled device.

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