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Not supported file format - photos and video on samsung LED

by OhRon / September 24, 2010 7:22 AM PDT

I have a samsung UA40B700, when I go into media player and select photos or video's, it displays the thumbnail but if I go into the video or picture to play on the full screen then I get an error "not supported file format", very frustrating because it the manual says it should play various format's that I have stored on my BlackArmor NAS device, music plays fine. I only have problems with Video and Photos? It does play some coppied DVD's

Current firmware is 2005.

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Not supported file format - photos and video on samsung LED
by Samsung_HD_Tech Samsung staff / September 24, 2010 12:13 PM PDT


I'm sorry to hear that you're having trouble with your TV.

The "File Not Supported" is noting that either the container, video codec, audio codec or resolution may not be supported. The chart listed in the owner's manual notes which containers support which codecs and resolutions for each file.


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DLNA and BlackArmor NAS
by jw650 / September 24, 2010 6:40 PM PDT

Did you see this?

It seems Seagate use a proprietary DLNA server (like Samsung!) with very little support. When you get these messages, it MIGHT mean that the codec isn't supported on the TV, but it CAN also mean the NAS isn't set up to serve all the file types the TV supports. You can check the TV's file compatibility by sharing the same files on PC Share Manager or some of the other DLNA servers known to work with the TV.

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Samsung LE46C755 with BlackArmor 220
by tamsrud / April 11, 2011 4:57 AM PDT

I have just bought a Samsung LE46C755 (v 3007) LCD TV with DLNA. From before I have a BlackArmor 220 NAS (v 2000.1091 ) witch is a month old. I figured this would be a super solution for us. With wireless dongle I have a TV with no other connections but the power and the antenna.

But I have not got it working at all. All the files report "not supported file format". H264 in MKV, H264 in MP4, DivX in Avi, JPG, MP3. All files that work fine when plugged directly into the TV with USB.

Is there any solution for this?

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Found the web page.
by R. Proffitt Forum moderator / April 11, 2011 9:27 AM PDT
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Been there
by tamsrud / April 11, 2011 4:07 PM PDT
In reply to: Found the web page.

I have read that. I have tried a lot of different files, so I cant belive its the codec or the container that is the problem. It also plays perfect when playing directly from an USB disc, but fails when streaming from DLNA server.

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DLNA does not support what's in that list.
by R. Proffitt Forum moderator / April 11, 2011 4:25 PM PDT
In reply to: Been there

I think a lot of folk missed that.

Research DLNA and you find it's quite a short list.

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by R. Proffitt Forum moderator / April 11, 2011 4:32 PM PDT
In reply to: Been there

Sorry I missed the clues in your first post. Remember your question is well discussed. To fix this you'll need a DLNA server that can transcode to what DLNA supports "on the fly." Again, well discussed.

I find most folk will not transcode the content to what works with DLNA.

Most will just hook it up with USB.

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