Windows 7 forum

General discussion

Not compatibility, so what??

by colinito / September 27, 2010 3:29 AM PDT

Hello Evryone,
I changed from XP to W.7 Home Premium in January 2010. There have been untold compatibility problems with many programmes, and some are not curable. However, one that quite concerns me is that my two DVD/CD writer/players have a drawer-opening problem. They are, respectively -
NEC DVD_RW ND-3520A ATA Device and
HP DVD Writer 940d USB Device.
The drawer will not open at all on the HP but, after repeated pressing, the NEC eventually opens.(The repeated pressing has broken the exterior button but a pencil-end succeeds when pressed on the underlying button in lieu!)

I have checked through the Device Manager and both drivers are up to date and "working correctly"

I would like to be able to open the drawer in both without a problem and HP offer no realistic help except to state that I should check my driver and/or download a replacement.

Does anyone have a possible solution please?

Thanks in advance,

Colinito.

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W7 Compatibility
by kedscnet / September 27, 2010 5:50 AM PDT

W7 is very compatible with lots of hardware and software. Make sure all the drivers are W7 drivers. W7 usually installs a compatible driver for all your hardware.It contains over 2 million drivers.

Check the Device Manager to see if any errors are lkagged.

Go to the hardware website and look for a compatible W7 driver and compare with the version already installed.

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W7 Compatibility
by colinito / September 27, 2010 6:47 PM PDT
In reply to: W7 Compatibility

kedscnet,
Thanks for that. No errors are noted. All drivers appear to be OK - according to Device manager. Still not able to open drawers. HP will not open. NEC does after somw efforts. Basically - no change!

Colinito

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Basically ...
by Kees Bakker / September 27, 2010 7:03 PM PDT
In reply to: W7 Compatibility

this seems a hardware issue. Try another drive.

Kees

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Basically ...
by colinito / September 27, 2010 8:42 PM PDT
In reply to: Basically ...

Thanks again, Kees,
I shall try.
I will close the tracking and the thread.
Grateful for all input.
Colinito

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