Since everything is new, call them and have them set it right.
Just sharing, I use Free AVG and ZoneAlarm so I don't have to deal with Symantec's support. But you paid, so get your money's worth.
Bob
Been trying all day, exhausted!!
Bought computer 5-6 weeks ago. bought the above today and have been unable to install it. Keep getting the following message.
"encountered an error, unable to continue. visit www.symantec.com/install" without any help at all.
The CD Rom scanned my computer and found no viruses but was unable to continue.
Can you help, pleeeeeeeeezzzzzzzzzeeeeee.
Marion.

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