...you would have to do what the rest of us would have to do. Stay on hold until their customer support solves your issue. Sorry, there is no magic bullet. There should still be a toll free number on the bottom of the device AFAIK.
Last week, I purchased TiVo Digital Streaming box. I have completely filled the account information and credit card details still my TiVo player is not working. Kindly Help me in getting started with this product or suggest me some reliable TiVo support