Angel,

Whenever posting questions on these forums, please give us as much information as possible about your computer. We need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any EXACT error messages you are receiving, plus in your case, the EXACT version of Norton that you have installed. The more information you give us, the better informed our answer will be.

In the meantime, the links below should help:


How to uninstall Norton AntiVirus 2000/2001/2002/2003

How To Completely Remove Norton AntiVirus 2004 and then reinstall the program


Hope this helps.

Grif