...Compaq's "Application Recovery" section. If you're running Windows XP, frequently, there is an option to reinstall selected programs. Although my Compaq doesn't have Norton as one of those programs, your's might. On our computers, it can be reached by clicking on the "Compaq Recovery" icon, or by clicking on Start-All Programs-PC Help & Tools-Compaq Application Recovery.
Hope this helps.
Got free Norton AV with new Compaq for three months. Paid them $29 after that for 1 year updates. NAV became corrupted on my box soon after and I went to their page where they told me to unistall/reinstall. I uninstalled and they refused to send me a reinstall since mine was a free copy. When I received the uninstall advice they neglected to warn me I had to have my own disc. I assumed(big mistake) as a subscriber they would take care of me. They have my $29, I never downloaded a single update and they refuse to make good. I am now a McAfee customer for life. Norton would have gotten a new subscription from me each year 'till the day I died. Who's the marketing genius over there?