and set the boot order so the CD is the FIRST boot device. If you don't the laptop will just go ahead and boot from the hard drive which is likely what is currently set as the first boot device.
Your laptop's manual should tell you how to do this (as could some of us here if you had seen fit to inform us of its make and model).
Norton's Disk Doctor has been known to CREATE problems on XP systems. A better choice is to use the native CHKDSK.EXE.
You might look over:
Also this explains scheduling on reboot:
What Symantec has to say about exclusive access
My personal recommendation is to avoid NDD and the rest of what is on your Norton System Works 2003 EXCEPT for Ghost 2003 which you might consider installing.
I have just purchased Norton Systemworks 2003. I would prefer not to install it but use the Disk Doctor function from the CD periodically. When I boot my laptop (Windows XP) with the CD loaded and try to run the Disk Doctor with the fix errors checked I get the following message:
"Norton Disk Doctor - Testing Drive C:
The operating system, or another process, currently has exclusive access to this drive, or some of its files. Norton Disk Doctor cannot continue with a repair under these conditions. Norton Disk Doctor can still diagnose this drive if 'Fix Errors" is unchecked"
I then installed Norton and continued to receive the same message.
I have searched high and low on the manual and their website for this message but can find nothing. A bit frustrating...
When I boot the laptop from the CD I get the same Windows XP welcome screen and my user window - nothing which shows that the I'm using the CD.
Thanks for any suggestions