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Norton PF & Windows XP

Since I'm in the process of purchasing a computer and my 5 yr old computer has kicked the bucket, I connected my son's computer temporarily.

I installed my Norton Personal Firewall 2004 because I know I will purchase something new for the new computer and still had approximately 8 mos. left on my registration with this purchase.

I'm not sure what is going on but as long as the firewall is enabled, it will not load a website. You can see that IE opens but it will not open anything typed in the address.

What appears to happen is it is searching but never opens. When I tried to get information from Symantec, I noticed something about a patch.

This same software worked fine on my Windows 98 computer but will not on the Windows XP. Any suggestions before I place a $30 call to Symantec (which totally stinks considering what you pay for the software and I've purchased 2002, 2003 and now 2004 with the possible chance of purchasing another 2004 because I will need it for my new computer).

Thanks in advance.

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Re: Norton PF & Windows XP

In reply to: Norton PF & Windows XP

make usre XP basic firewall is disabled. Tehn on NPF you can reset or review what has been allowed, etc. If there is a conflict I don't know of a fix, but it maybe worthwhile to check that via the Norton support website, go to thier "forum" as well and ask there. Alot of answers are present or available from knowledgeable users. If none of this works, deinstall NFP and use the free version of ZoneAlarm in the meantime, it has no problem due to XP(I know of).

good luck -----WIlly Happy

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Re: Re to Willy

In reply to: Re: Norton PF & Windows XP

Unfortunately I know just enough about computers to be dangerous. I'm just a simple user (when they work) and then I'm a major frustration when they don't (LOL)!!!

I thought it would be so easy to install and that's it so I really have not specified websites to "permit" and those to "block". I think it's crazy that you have to do that because I might later visit a site I've never viewed before and it will be blocked??!!

Anyway, do you have an address for the Symantec Forum? I went to their website but didn't really see anything that says forum. Thanks again for your help to this computer "pea brain"!! :o)

P.S. I know it isn't ethical to promote one product over another but if I'm going to have to purchase a firewall that is user friendly, do you have a suggestion? (Remember who you're talking to here. User friendly means I don't have to get out the 250 page manual to read before using!)

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