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Norton Personal Firewall 2004 - Program Control Alert

by 5dukesnnc / July 1, 2004 1:54 PM PDT

I'm working with a Gateway 500, Windows 98, Small Business Edition 2000. I have 256 MB of memory and 14G harddrive.

We use cable connection for our internet so I have the above firewall protection along with Norton SystemWorks 2003.

As I've mentioned in other posts, there is more than one user on this computer and unfortunately I know enough to get me in trouble but another user doesn't know anything so he STAYS in trouble!!

For some reason, we are constantly getting the Program Control alert window, which indicates "a remote system is attempting to access your computer". This window displays Norton Personal Firewall in the title bar and shows the time, date, protocol, remote address and choice of what I want to do within the window. I have looked everywhere to try to figure out how to keep this window from popping up because I can get ten of these within seconds and it's very annoying.

The Personal Firewall didn't used to do this and I don't understand what has changed to cause it to start doing this. All I'm interested in is being alerted if a "Trojan" etc. tries to get into my computer and knowing I'm protected with a good system but I certainly get tired of this alert popping up constantly.

If anyone uses Norton PF &/or AV (because for the money you pay, you certainly don't get any support), could you please advise! Thanks so much in advance.

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Re: Norton Personal Firewall 2004 - Program Control Alert
by R. Proffitt Forum moderator / July 1, 2004 11:56 PM PDT

Many firewalls are "alarmists." For your firewall software division to show more "success" you may set it to popup on every ping from the outside world even if there was no real threat.

You should adjust the alert settings for the firewall as you see fit.


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Re: NPFirewall 2004 - Program Control Alert - Don't Recall
by 5dukesnnc / July 2, 2004 2:10 PM PDT

That's the problem. I don't recall making a change and all of a sudden I get Program Control Alerts like crazy.

I've tried to do what I thought would adjust by unchecking the Automatic Program Control but it didn't really make a difference. Obviously this is in the recesses of the program somewhere and I haven't figured out where to go to get the alerts turned off.

As long as it is doing it's job, I don't need to know but I haven't been able to determine where that setting is that will make the alert pop ups go away. And I've tried to see if this is in the FAQ but didn't find anything.

I've also done a program scan and set most to permit all with only a few that I wasn't sure of to automatic and that didn't help either.

If anyone knows about the settings with NPF, I'd be eternally grateful for your help in getting rid of this pesty alerts. I preferred the occasional alert about "trojan attacks" but I haven't seen one of this in a while. Probably because it can't alert for all the other ALERTS!!! Thanks.

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Symantec updates...
by R. Proffitt Forum moderator / July 2, 2004 10:03 PM PDT

In short, Symantec autoupdates may have triggered this.

Keep looking around the controls.


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Re: Symantec updates...
by itobo / July 14, 2004 9:29 PM PDT
In reply to: Symantec updates...

Well, Bob, I've just spent the past two hours doing just that, and I've got exactly the same problem. So if you don't know the answer, don't bother posting a reply so that those who do know don't think someone who knows something have already responded.

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For tobo.
by R. Proffitt Forum moderator / July 14, 2004 11:01 PM PDT

Best wishes on your journey.


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Re: Norton Personal Firewall 2004 - Program Control Alert
by itobo / July 14, 2004 9:35 PM PDT
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