Factory installed or trial versions of Norton are only good for a period of time. Usually it is 60 days. After that time if you don't pay to extend your service, it stops.
If you did pay to extend your service, you should have an activation or product key number. Here is a site that might help you.
I recently developed a problem with my LiveUpdate program. It doesn't list all the Symantec programs on my computer. It lists:
> IDS Program Updates
> Norton AntiVirus
> Norton AntiVirus Virus Definitions
> Norton WMI Update
> Symantec Redirector
> Symantec Security Response Submission Software Updates
I should be getting many more things listed. For example, Norton Internet Security. I went to the support area, and they gave me the following options:
1. Reinstall LiveUpdate - Tried it.
2. Reinstall my Norton Products - Not an option; a have an OEM, the product came pre-installed in the factory.
I have the 2003 version, and live support for those products has been discontinued. Can anyone else help me?