As long as you are the administrator on the computer and the "Supervisor" on the computer, you can make any changes you want, including turning the Parental Controls off. If you aren't the admin on the computer, or the "supervisor" in the program, then you get to live with the results.
You didn't mention the EXACT version of Norton you're using but here is a link to the Norton Parental Control program configuration instructions.
How to configure Norton Internet Security 2002 using the Parental Control Wizard
Hope this helps.
I have a dell 2400 winxp SP2. I want to keep the Parental Control OFF.
I have to manually go to user not logged on(supervisor start-up account) because it shows user is not logged-on(child-default).
Does anyone know how to keep parental control OFF so that I don't have to log on as supervisor every time I use the computer? Thanks, Tom.