More clues needed to find out why you feel the hardware is at issue.
In closing, NIS 2004 is a MIS-FIRE release and many report problems. You should get FREE SUPPORT on this or ask for you money back.
In the meantime, use Free AVG from http://www.grisoft.com and if you run Windows NT/2000/XP/2003, go get ZoneAlarm.
Bob
I tried to install NIS 2004 (version Windows 2000/me/xp)and during installation I got this message "windows cannot find c:\program files\norton internet security\norton antivirus\navapsvc.exe".
Then I tried to uninstall but it failed. Then I removed NIS from add/remove programme. But when I click start>all programmes still NIS and NAV is listing.
What shall I do

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