Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Norton Internet Security 2005 problem

by tcyw20 Aug 19, 2005 10:35PM PDT

While I was installing the Norton Internet Security 2005 through my Windows XP, it seemed the installing was 'non-responsive' because the 'progress advisor' did not advance any further from one-tenth of the length of the 'advisor'. Therefore, I used the Task Manager to stop the installation because there was no button for me a stop or cancel the installation from the 'setup dialog box'.

However, now whenever I tried to install the software by inserting the Norton CD, the Welcome page would appear. Then when I clicked 'install Norton Internet Security 2005', nothing further would happen.

Furthermore, in the 'Add or Remove Programs' in the Control Panel, the Norton Internet Security 2005 is installed but I could not change/remove it.

Your advise is much appreciated. Thank you in advance.

Discussion is locked

1 Posts

- Collapse + Expand Details

- Collapse -

I remember a problem similiar to yours....

by Spindle Aug 20, 2005 7:36PM PDT

click START & then RUN type regedit & click on My Computer top left...click on HKEY_CURRENT_USER the SOFTWARE then SYMANTEC which u right click on then DELETE reapeat this again in HKEY_LOCAL_MACHINE/SOFTWARE/SYMANTEC...... now take your PC into SAFE MODE (cant remember how this is done) but when u are in safe mode go to ADD or REMOVE PROGRAMMES & DELETE NORTON..also you can check if any Norton/Symantec in My Computer/Local Drive C:/Programme Files/and Delete Norton Anti Virus folder & Symantec folder. Hope this helps X

Back to PC Applications forum