installation problems of new software should be taken up with the software vendor. they will have a readme and list of common problems specific to the vendor. for Norton, uninstalling the older versions first usually helps.
Herb...
I have a pc that was upgraded to xp and it has Norton system works 2003 and Internet security 2003. I am trying to install the 2004 version of both of these but they keep coming up with errors and will not install. I have tried everything, what can I do.

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