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General discussion

Norton Ghost Can't Image my C Drive

Jun 24, 2006 7:33PM PDT

Hi all and thanks in advance for any tips.

I've been using Ghost 2005 for over a year without issue but since I installed McAfee AV s/w I get this error message when I try to take an image of my OS drive and the image isn't created, anyone know how I can fix it?

Description: An error occurred creating a backup of drive C:\. Error E7C3000F: Device \\.\PQV2iSnapShot0 cannot read 4,096 sectors starting at LBA 59,040,664. Error 00000017: Data error (cyclic redundancy check).
Details: 0xE7C3000F

Discussion is locked

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Been there. Here's how I got out.
Jun 24, 2006 11:32PM PDT

After a backup of the files I couldn't lose I ran a disk fitness test from the drive maker. The drive failed the tests but it's attempted repair did allow a clone to be made on a new drive and the failed drive was sent off to it's maker.

Best of luck,

Bob

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Norton Ghost Can't Image my C Drive
Jun 25, 2006 3:13AM PDT

Cheers Bob. In the end I ran CHKDSK and that fixed it just fine.

Regards,
Keith.

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Be sure to run the SMART or Drive Test.
Jun 25, 2006 3:33AM PDT

The message is not a good sign but you may get an early warning if you test the drive.

From memory the EVEREST PC test software (google.com) also reports the SMART items.

Bob

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OK you've lost me now
Jun 26, 2006 3:15AM PDT

Hi Bob, sorry to be a bit thick but could you elaborate on your last message?

Thanks.
Keith.

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Links, comments.
Jun 26, 2006 7:03AM PDT

1. Everest (it's free too)

http://v2.tlab404.com/forum/forum_posts.asp?TID=577&PN=1

"Storage devices
Information about all hard disk and optical disk drives, including IDE autodetection, S.M.A.R.T. disk health monitoring, ASPI SCSI devices list and partitions information."

Bingo. We want to know what SMART is reporting.

2. The maker's hard disk tests.

I didn't re-read the discussion but before you check your hard disk maker's web site be sure it is a NON-DESTRUCTIVE test such as Everest and others.

Bob

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Thank you
Jun 28, 2006 2:29AM PDT

Cheers Bob, will look into that.

Keith.

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Ghost often goes crazy
Jun 27, 2006 5:44PM PDT

I do no trustu in Ghost.
1 - expensive
2 - has just few functions
3 - often even those few functions doesn't operate properly

here is link comparing ghost with Acronis True Image

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http://www.techsupportalert.com/drive-imaging-reviews.htm
Jun 27, 2006 5:46PM PDT

Sorry just forgot to give link

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I've never had a problem with it
Jun 28, 2006 2:31AM PDT

This problem turned out to be caused by McAfee, or at least it only manifested itself after I'd installed McAfee AV s/w.

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Never had any problems using Ghost 2003 ...
Jun 28, 2006 1:26PM PDT

how many Symantec products can you say that about ?

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Didn't u read link above ?
Jun 28, 2006 11:10PM PDT

As for Symantec products :
Guys Ghost is way too expensive as well as another symantce product Partition Magic.
There lot's partitioning software, but people buy
Symantec cause it's most popular and wel-known
noone cares whether it's expensive or not.
Why one has to pay more for eventually same product and sometimes (as in True Image case) even for worse software ?
tell me please?
or maybe u do not agree?

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Expensive....not as far as I'm concerned. It would be
Jun 29, 2006 1:40PM PDT

way more expensive for me without it. I got GHOST as a part of SystemWorks Pro.

And as far I'm concerned it worth every penny and then some. The ease of imaging (or restoring) a partition or entire HDD to/from another HDD is wonderful ...the hours it can save if your primary HDD dies or becomes corrupt pays for the SW many times over. I'll do darn near anything to avoid spending the hours and hours it would take to locate the CDs, install the OS and all the drivers, install all the application SW, set SW defaults and preferences ... then get on the WEB and get all the updates. If I had a Dell with restore disks and no additional SW ... maybe that would be different but my PC is all components so I'm the integrator, tech support and all the rest. Ghost is the heart of my PC's backup system and everyone should have a backup of some sort.

As for Partition Magic or its competitor Disk Director...they're good packages to have. They key is ...if you plan well ... you shouldn't need PM or DD.
Worth the money ...yup. Again...figure how much time it might take to wipe you HDD and start over when Partition Magic could do it all for you (resize the partitions as desired) in a few minutes.

VAPCMD

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U're sooo stubborn...
Jun 29, 2006 4:21PM PDT

Do u work for symantec company or what?
U'r speech about Ghost features is briliant.
U explain all those as Ghost is only software that has those features.
But True Image operates with HDD as well (in brief) and
it's even faster.
Ghost helps Avoiding OS settings ??????? that's is absolutely fantasy, myth, legend.
True Image (we took that ghost competitor, so henceforth i'll be speaking about ATI), unlike Ghost,
has Universal restore feature (that really rocks).
It solves main problem arising while restoring ur OS image on new HArdware - DRIVERS.

AS for Partitioning software:
u posted : "They key is ...if you plan well ... you shouldn't need PM or DD"
DO u really beleive in it???
i mean do u really think that everyone should have only 1 partition?
Please tell us (Discover new America) how we should "plan well" to avoid partitioning disk ????

i want people to know that they do have choice if they decide to buy whether partitioning or backuping software.
And let me remind u somthing :
Read that link, u'll understand from it much.

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Ghost is problem
Jul 26, 2006 11:39AM PDT

Ghost gives me the same error periodically, and periodically I run Chkdsk /R to repair the disk without destroying data, and that usually allows Ghost to run...however (and this is a BIG however), I have had Ghost say that it successfully backed up the drive, but then say it could not restore using it's backup image.
Ghost says that the 'file is corrupted'.
This is a HUGE problem if you actually lose a hard-drive and need to restore it.

I'd consider the error you are getting as a warning that you need to consider changing software products for your backups.

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Interesting ...I've never experienced same with Ghost 2003.
Jul 28, 2006 2:12PM PDT

Which version of Ghost are you using ? Isn't there a Ghost image or drive integrity check you can use ? I've never experienced a corrupt image either...guess I've been lucky so far.

PS...Also own TI 9.0 but it seems awfully slow compared to Ghost 2003 built on MS-DOS (vice PC-DOS that comes with Ghost).

VAPCMD