We remove the hard drive that was damaged and set it aside. We slip in a new hard disk and restore the OS. Then the old second drive is attached internally or in some USB case so ... the owner can copy out their files ...
Sorry to hear about your near loss. Remember my answer is what it is since any attempt to repair that OS could result in most losses. If your photos and more are not worth the 99 buck or less hard disk then we just pinned the price on those files.
I was going to back up my computer using 2003 ghost. I put a DVD in the drive and made the mistake of clicking restore instead of backup.The computer restarted and now I get error message> missing operating system < . I booted the computer with my XP-Pro disk and it shows that C drive is now E. How can I make it C again where it will boot. I know that E is where the operating is stored because it shows NTFS , thats the way I set it up. It shows C as Fat 32 that is the way I set D. I formatted this computer and partitioned the drive using C as windows and D for backups like pictures and important data. The D now shows C and E is windows. Help