and reinstalling Norton IS? Also did you try to turn off the auto program control in the Norton firewall setting?
The Norton firewall automatically selected 'block all' for my webroot spysweeper (I put this on in addition to having norton's because it picks up things that norton doesn't). Whenever I try to change this setting under Norton firewall, my computer freezes and I have to restart it.. it does the same thing when Webroot Spysweeper tries to update while Norton is running (i'm assuming this is because it is blocked.) Norton also I think is blocking Mozilla, but I can't change this either because of the freezing problem whenever I change anything under the Norton Firewall. I have Nortons Internet Security 2005 and Windows XP, my laptop is less than two months old and these are the first problems I am experiencing with it. I was able to change things under Norton Firewall before, so I know it hasn't always been doing this. I recently found adware on my computer (Virtumonde and Urlblaze) with spysweeper and removed it, I'm not sure if that would have anything to do with this. If anyone has any insight I would greatly appreciate it!! Thank you.