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Norton Firewall problems

by msmarie / November 7, 2004 9:42 PM PST

I'm experiencing a similar problem with Norton 2004 and 2005 on two computer running XP Pro.

Symantec is very good at taking big $$ for these products and offers no support.

Can't set up my wireless network on my new dell puter and I believe it's another problem with Norton.

Can anyone help?

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Re: Norton Firewall problems
by msmarie / November 7, 2004 10:03 PM PST

Further explaination of problem. I loose my internet connection while online. Also, about 50% of the time, I am unable to access the web, d/l email to outlook.

I installed Norton Internet Security 2005 on my 4 year old Dell, XP Pro os without the latest service pack installed.

Brand new Dell, XP Pro os, came with Norton Internet Security 2004 install and I am experiencing the same problem of being unable to access the web. Can't install my wireless network to the new machine.

What is the problem? I'm thinking that I'll uninstall Norton, so I can install my wireless network and attempt to get my money back from Symantec.


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Look at the 70% unhappy at...
by R. Proffitt Forum moderator / November 7, 2004 10:59 PM PST

Frankly I can't help but wonder why this product continues to sell well in spite of such user opinions.

Wish I had a fix for it, for now I uninstall it and use almost anything else. Since the owners usually are gunshy about buying another one, Zonealarm is used.

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Re: Look at the 70% unhappy at...
by duckman / November 9, 2004 8:59 PM PST

I'm glad I saw those reviews, I need to upgrade all my Norton products and maybe I won't go with Norton anymore !!


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For ACE "duckman"
by R. Proffitt Forum moderator / November 9, 2004 9:15 PM PST

Here's my view for this area. Symantec with the 2004 version attempted to cram too much functionality into one box and shortchanged their testing crews. This is not conjecture.

They also have not caught the sea-change or change in the winds of consumers that don't like products that don't work out of the box or fail then require twiddling and support.

Imagine if every product you had was as reliable as your PC products... You would not last long.

For it's credit, ZoneAlarm and Free AVG are fairly trouble free (and free) and have been gathering a not so small following. How they are making money are the ones that try it may purchase the full versions. I know that Grisoft has the right idea and I hope they do a little more in the SPYWARE area. My bet is they should acquire such a feature rather than develop it.

Just my thoughts and there are other free antivirus out there so look in the Security Forum about that.

-> HERE'S WHAT I STARTED TO WRITE. My outlook is that Symantec will continue down its current path of problematic software issues or will get "religion", slim down and shape up. We'll see in the next year's version. Or the next.



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