Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Norton Firewall Blocks SBC DSL connection

by Laptopcrazy Sep 21, 2005 12:23PM PDT

Hi

I have Norton Internet Security 2004 and SBC Yahoo DSL on a laptop running windows XP SP2. When I try to log onto SBC, I either get an error that the IP address could not be established or if I get in, I can't view sites using the SBC browser. If I use IE 6.0 I can surf fine. Also if I can get a connection, on Norton under Statistic, it shows the IP addess I am connected to as intrusion attempts. Called SBC and figured out the Norton firewall is blocking the connection. When it is disabled, everything works fine. How do I configure the firewall to let me connect? I tried the program scan and SBC broswer is listed to permit all.
Thanks in advance for any help with this!

Discussion is locked

3 Posts
- Collapse + Expand Details
- Collapse -
Do yourself a favor. . .
by Coryphaeus Sep 21, 2005 12:54PM PDT

and get rid of Norton Security. While I'm a firm believer and loyal purchaser of NAV, their firewall is a royal PITA. Download and install Zone Alarm free. Super simple, super effective.

My father-in-law just got SBC DSL. I installed ZA on his machine, rebooted, ZA saw the connection, asked for permission, I allowed it, done.

Wayne

Give a person a fish and you feed them for a day; teach that person to
use the Internet and they won't bother you for weeks.
Click here to see the CNet faces, learn a little about telephones,
internet connections, spyware removal, and data, and download free software.

- Collapse -
Thanks
by Laptopcrazy Sep 25, 2005 5:04AM PDT

I've installed the Zone Alarm and haven't had any problems so far. Norton wanted $30 bucks to help me, but ZoneAlarm is free, so thanks for the tip.

- Collapse -
question
by maxisaitech Jun 5, 2007 8:42AM PDT

i recently installed zone alarm on my desktop because i wanted to test some new antivirus/firewall/antispy software. anyways, i am a sbc dsl user and i uninstalled the sbc protection software because i couldn't install zone alarm with it installed. however when i installed zone alarm, the internet on my desktop would not register and i haven't been able to use the internet on it. however all the laptops and wireless connections in my house still work.

i have no idea what the problem is. do you know a solution to this?

Back to Computer Help forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info