Does the link below fix the issue?
Norton - 'Norton Integrator could not initialize the current frame class'
Hope this helps.
Have NAV 2002 and just ran an update, now when I try to open NAV so I can run a virus scan I get the message "Norton Integrator could not initialize the current frame class. Please make sure that you did not directly run the integrator."
NAV still checks my emails and individual sites when I use NAV scan but I just can't get into the main Norton site.
Have Windows 98 and NAV 2002