20 total posts
See if this link helps and make
Thanks for reply but
The first thing is says to do is run Live update. but when I try that IO get this message...
Connecting to liveupdate.symantecliveupdate.com...
Unable to connect to host
LU1841: LiveUpdate could not connect to your Internet Service Provider. Verify your dial-up information is correct.
LiveUpdate session is complete.
If I try to get them to run live update for me they try to install a bit of software but it doesnt happen
More reading material for you here on this link.
thanks again but
If I try to do anything to Norton security it wont let me is says I havnt got the rights
If I try to install the automated support assistant it wont let me do that either
Sounds to me like you aren't logged on
as administrator. Check that and if that is OK, maybe try uninstall, reinstall?
I do need to logue in but
Your right it seems to all be disabled and needs me to logue in unfortunatley as far as im aware I dont have a password
It seems to have stiched me up like a kipper
Hi, did you install Parental Control of NIS
If so, it is the reason why it need you to logon. I suggest that you uninstall the product the re-install it. If you do not use the Parental Control, do NOT install it (while you are installing NIS, you will be given an option to deselect installation of Parental Control).
not to my knowledge
Internet security was set up on the computer when I bought it. Its all worked fine for over a year until 2 days ago. the first thing I new about It I got an error message when starting the computer saying it couldnt load the antivirus auto driver.
You can determine whether Parental control is installed
by viewing the interface of NIS. Can you change any settings with the program?
installed but turned off
I think it was installed but is switched off
I'm going to have someone
else look at this. On ALL of my computers, I have always signed in automatically so I don't know how to help you with that. Hang in there, soemone will be here.
My symptoms are...
Wont load antivirus auto protect driver
Internet security not logged in on start up
if I make a new password for supervisor I can switch on security but it still wont help the other problems.
Cant seem to visit some webpages seems to be secure pages.
Cant run live update it tells me to check my connection details
Have you tried uninstalling and
reinstalling as was suggested?
Have uninstalled and
Hi Again I have uninstalled norton security and everything has gone back to working fine. at the moment I have installed a different antivirus AVG just to see how that does. The main thing is im back in operation again. Thanks for every ones help it actualy taught me quite a lot
(NT) You're welcome Ray. :)
I've Had the same problem
Can you please list a detailed procedure to remove this software as I've read your thread and I'm in the same position you were.
This is how I did it
Hi I just did it through the add/removea program feature in windows. start menu/control panel/add-remove programs
I removed the whole of norton internet security and hey presto it all worked again. This pissed me off a bit as I had just renewed the subscription. I have now downloaded and are running AVG anti virus as a trial. It installed and seems to be working fine.
Hope this helps
norton internet security
Hi, i'm having exactly the same problem, but i cannot remve and re-install norton as it does not appear in the add/remove programs screen. Can anyone help, i've tried everything!!
Run 'LiveUpdate' and problem resolves itself (of course you have to be a current subscriber).