Live update in Add/Remove.
Then, edit the registry, as in do a search for all instances of Norton and Symantec and remove them. Naturally, back up the registry first. After uninstalling and removing the registry entries, reboot.
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My friend has XP Home on a Dell desktop. Did an uninstall and Symantec windows kept popping up. Symantec tech support wants THIRTY BUCKS to help her remove the remnants on her machine. So I thought someone here could offer assistance. Any would be appreciated.