You need to remove *all* of the old Norton in order to do an install of later Norton products. I found it to be a PITA to do, or that it requires some manaul removal. If you fail, then re-install NAV2004, then use add/remove process icon or Norton's own uninstall feature. Yeah, troublesome is a kind word for it. Here's a link that may help:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2004020314035036?Open&src=&docid=2001092114452606&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
-OR- use google and with keywords: remove NAV2004
Once done and it seems OK, then reboot w/o any Norton NAV2004 present, then proceed to install NAV2005. You may want to close any apps not needed to give better system resources for the task. However, if ram is 64mb, then believe me hellva alot more because that's wimpy for win98, 128mb is better but anything above that is a real plus. Thus, having only 64mb available it should be slow anyways, NAV alone is a resource hog.
good luck
-----Willy
Help.........
I started to install NAV 2005 from CD. After 2 hours, I aborted the install. I removed the CD and closed the program.
I used End It All to close all running programs. I went to the Symantec site for the 24 hour "Support" and that is a joke. I type in a question...certain words are 'picked' from the sentence and an automated response is displayed. I have to check a statement that the automan presumes will help answer my question...Sheesh.
I knew if I came here, someone could help me. I am so frustrated!!!!
I have used NAV for 5 years, and never has it taken this long to install. Is there something new on 2005 that would prolong the install? Is there something else I have to do that wasn't required on previous NAV versions?
I hope someone can help me.
Thanks,
Sheila
Emachine OEM
98 SE/ IE 5.50/ OE 5/ Internet Access 5.4
56 k
533MHz
64 mb..............I checked, and I have 63 mb
128 kb
NAV2004

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