Use Explorer to find normal.dot, and rename it. There might be several copies of it, then rename all.
In Microsoft word in Tools, Options, then on the Edit tab an option has disappeared.
Next to "Default Style Paragraph" it should say "Normal", it's blank. This is causing problems with margins and printing.
How do I set it to read "Normal"
I know this is the problem because if I use another computer the option is there.