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General discussion

Normal for a MacBook Pro to suffer from its own weight?

Feb 12, 2008 1:20PM PST

I recently bought a new laptop stand to accommodate my replaced MBP. One thing that I'm beginning to notice is that on the ends where the stand does not support it, it bends downwards. I'm beginning to think that it is the Mac itself as I have picked up and examined it before. This has been a known problem for others... Is this normal? It looks kind of odd when it is on a flat surface too...

This further confirms my belief that most MBPs are of poor build quality. None of the casing ever fits right! It's beginning to warp on top of the DVD drive, which is new. The area around the iSight camera literally moves around too. This is supposed to be a good machine without flaws. You know, sometimes when I open it up from sleep mode, it doesn't wake up. I have to force it to shut down with the power button. Sometimes the mouse becomes unresponsive after sleep in addition to that. What is up with Apple? Is there a way I should go about this?

-BMF

Discussion is locked

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Quick, back to the apple store.
Feb 12, 2008 6:28PM PST

Show it to them.

However, I did have someone show me such with a straight edge. Sadly the straight edge was a metal ruler and the machine is plastic. The machine is not a straight edge. The feet will move slightly under the weight since it's not metal.

Maybe you need one of those Panasonic Toughbooks? They are quite the work of art and what we used to field to the abusive employees. Today that's not done anymore, they replace the employee.

Bob

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I take good care of it
Feb 13, 2008 8:55AM PST

but the fact is, I seem to carry a magnetic interference with me everywhere I go. Wreaks havoc with everything. This could be true, since this past weekend my 360 got the Red Rings, I had to reformat my new external when it quit backing up, and now I think I saw this.

I don't see how it happens by itself though. It just sits on my desk. I think this is more of a design flaw than an actual problem, and I don't see the point in asking them to fix it. Maybe it's just me, maybe not. Unless it actually breaks somewhere, I doubt I'll be taking it back. I think the battery is what causes it to be heavy in the middle... the laptop is much lighter without it. Ah well... I don't want to wait a week for meaningless repairs. All my apps work too well for me to go without them.
I guess the weight of the Mac will move things around a bit, but the screen panel and the area around the DVD drive? Those should stay put. The panel around the iSight camera does move for sure. I'll live Grin. Still, it's a fantastic machine.

-BMF

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Red rings...
Feb 13, 2008 11:06AM PST

I hope I did my homework on that one. I checked into that and there was some hope that the 360's with the HDMI port had the latest and cooler components. Got that version?

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It's nearing a year old
Feb 13, 2008 11:39AM PST

so probably not. I don't think it overheated, and I never used it too much, but I don't intend to open it up and find out. What's odd is when I visited the support site to register it and fill out the repair things, the registration thing did not accept my unit's serial number. Had to call it in. Thankfully, the guy I talked to said that they would send me the shipping box for it. You know, the original Xbox was far less troublesome and has always worked for me without a problem.

What I still fail to understand is why my Mac's mouse is all "buggy" after I wake it up from sleep. Sometimes it takes a long time for it to wake up at all. A restart is the only thing that fixes this... Will resetting the SMC help like this suggests? Thanks,

-BMF

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Interesting
Feb 13, 2008 12:02PM PST

Found this discussion and maybe it's my Mighty Mouse + Apple keyboard config that are causing it. Though they cause the trackpad to have problems too...

Any thoughts?

-BMF

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Plugged in the backup
Feb 13, 2008 12:56PM PST

and left it alone for awhile. Came back and it woke up normally. So that means that something doesn't like USB keyboards and mice somewhere inside. Apple should look into that.

-BMF

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And I was going to pop for a mighty.
Feb 13, 2008 8:48PM PST

As it stands I think I'll stick to the logitech that we have today (which is mac compat.)

As to the original Xbox, my kid's old one has the top cover off or it locks up. It's clean as a whistle inside. The new 360 has the new spiffy HDMI port which my research suggested would get me the latest cooler running box.

Bob

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Apparently some keyboards and mice affect it as well
Feb 14, 2008 7:36AM PST

but I think more laptops are affected by this than desktops. Both can be affected I suppose... I don't think it's just the Might Mouse. I wonder if a wireless setup could make a difference.

The 360 shipping box arrived today, so I'll be able to send it out soon. My original Xbox has never had a hardware issue. It runs like a champ for hours on end.

-BMF

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Extremely poor, when you consider the competition.
Feb 13, 2008 10:30PM PST

The build quality on all Apples has been well below par. They may be comparable in price these days, but the quality has not been there. Do higher-end Sony or Thinkpad users say "don't buy Rev A."? No.

The first time I'd seen a notebook actually droop was a 17" MBP which spent most of its time on a desk or on a Griffin iCurve. The droop was on the DVD side.

You take the no-brainer (literally) aspect of OS X and decide if it's worth a tradeoff for hardware quality, service and dependability. Personally for anything other than domestic noodling it's not worth the bother, but I'm locked in to a certain extent due to my app choice these days.

Over here, it is possible to claim fals advertising. I honestly don't know what is 'Pro' about the Macbook Pro - it's badly built, underengineered, fragile and unreliable.

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Edit? Argh.
Feb 13, 2008 10:33PM PST

So, before I pressed the Submit button I was going to add:

I would say pursue it with the Apple Store nearest to you for a replacement. One of the main reasons of getting a Mac is because of the way it looks. If the machine can't even keep up its looks (and proper panel fit / the ability to stay straight is one of the key aspects of looking good) then there's even less point in having it.

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I didn't get one for appearance
Feb 14, 2008 7:49AM PST

sure it looks good, but I got a Mac because I wanted to use OS X and Apple's hardware. The specs and performance I get it out of them are incredibke I don't regret switching either. Once you go Mac, you'll never go back! LOL. I've seen MacBook Pros in stores and they have none of the issues I have suffered from.
Apple has made some very high-quality products, you can't argue that. Its inaccurate to say otherwise. I've used a few new Latitude notebooks that are just horrible in performance in comparison. The regular MacBooks are outstanding from my experience and my old iMac is perfect for what it does. I just have a problem with these new aluminum machines Grin. The curve seems part of it and depends where the weight is being held. Plus line of sight and the position of the Mac count...

If I could, I would have it fixed, as the machine we are talking about has already replaced my original MBP. It's just the warped casing that needs to be looked at. But right now, it's pretty minor and I don't have the time to keep sending it away.

-BMF

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"Just" the warped casing?
Feb 14, 2008 8:33AM PST

Wow - the JRDF is strong in you.

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Not for the pretty?
Feb 14, 2008 8:43AM PST

"Apple has made some very high-quality products, you can't argue that. Its inaccurate to say otherwise."
They used to in the 90's before Jobs returned to the fray. But then many other manufacturers like IBM were also churning out machines built like tanks.

"I've used a few new Latitude notebooks that are just horrible in performance in comparison."
I'm sure they were also a thousand dollars (or more) less to buy. Duh. Used an XPS M1530? Or in fact, anything that actually costs the same or is specced similarly?

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Are you here to rant on Apple?
Feb 14, 2008 9:36AM PST

I'm not going to argue the issue of prices between Macs and Winboxes nor which one is better. Furthermore, Macs do more than just look good, but I'm not going to get into that either. Take it somewhere else.
And no, I don't use XPS machines, but I do know those are more expensive than the high-end MacBook Pro (both the 15 and 17-inch models) when upgraded with better specs. I've done research.
I have had a few cosmetic issues with my Mac. That's about it. I'm not seeing why you are trying to "beat down" on Apple. Some people don't like Apple and I'm fine with that, but I do like their stuff and know firsthand that they have excellent products. Enough said. Not everything is perfect which is why some of us experience a few issues.

-BMF

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Your 'research' is wrong.
Feb 16, 2008 5:28AM PST

As you indirectly refer to, you might like to own something before you comment about it one way or another.

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Hmm, so you are here to rant it seems
Feb 17, 2008 6:15AM PST

Look, I don't see the point to this. Macs just aren't the most expensive things out there, but they sure aren't cheap. I have no problems with Dell hardware, I just prefer OS X and Macs. And what's wrong with discussing flaws with either one?

-BMF

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MacBook Pro
Feb 16, 2008 12:58AM PST

I got an early model, but not the first. So far, I've had No problems like some of the horror stories out there. Any trouble has usually been traced to, uh, operator error. All recommended updates have been installed w. no problems. It just keeps working as intended.
My wife bought a MacBook Core 2 Duo. She has reinstalled Tiger maybe 20 times now to cure various problems. But, I've seen her use it. ALL OPERATOR ERROR! She doesn't want to know anything about UNIX or Tiger, and subsequently blames the computer for losing files, even though I've watched her deleting the very files she later claims are lost, eaten by the computer... . The funniest was learning she had deleted all the song files she had so laboriously worked to download.
Anyway, I've learned from this little microexample that many of the Macs "problems" are likely to result from operator errors, not the computer. It just does what it's told, stupid as that can sometimes be.

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I understand what you mean
Feb 17, 2008 6:21AM PST

I've heard similar stories to yours, but that's definitely not my case. The warps in the casing are just natural occurrences in the MBP hardware as are some other issues that I've experienced.

There must be something in Leopard's power management system that affects USB devices on the left port. Still, keyboards and mice aren't that big of an issue. I got a wireless Apple keyboard and a wireless Mighty Mouse and they have no problem with the Mac. Guess when all else fails, use Bluetooth Wink.

-BMF

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Perhaps I spoke too soon
Feb 17, 2008 7:57AM PST

Ahh... The sleep issues continue. Though I did have one USB port occupied, but not with a keyboard or mouse. I'm going to have to ask about this sooner or later. I'll have to look and see what settings, if any, are causing this.

-BMF

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Fixed?
Feb 20, 2008 11:46AM PST

Well with those recent updates and my wireless keyboard and mouse, none of these mouse + screensaver problems have returned. It's been working well for the past few days now. I can safely let it sleep with an iPod plugged in without freezing and all, so hopefully the USB keyboard thing is fixed... I don't want to try it out though Silly. I'm perfectly fine with having a great, working solution.

-BMF

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Guilty.
Feb 20, 2008 10:18PM PST

Call me guilty. I had my PDA application working just fine and I add just a few lines of code. It was the smallest change I had ever put in so I tested it and sent it out.

OUCH!!!

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And it now happens that
Feb 21, 2008 7:45AM PST

I leave it on while closed for maybe an hour and it refuses to wake up. A manual restart is the only that fixed it... The screen didn't come on and showed no signs of it either.

Here at this discussion, one person says that uninstalling iStat Pro, which I happen to have in my Dashboard, my help. I've already deleted it, but I'm going to reset the SMC to see if it helps. How fun this is...

-BMF

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Did that
Feb 21, 2008 8:07AM PST

and hopefully it may help.

-BMF

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(NT) Any luck?
Mar 13, 2008 6:39PM PDT
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Well it works
Mar 14, 2008 10:05AM PDT

Lately I've had no problems whatsoever. I do like the Bluetooth keyboard + mouse setup that I have now and everything works for me. The only thing bothering me is that Word 2008 doesn't work with Expose... Grin MS will fix it eventually though, I'm sure.

-BMF