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nokia lumia 820 back up issues

by dixierock74 / January 26, 2016 3:26 AM PST

Hi. When I try to back up my apps & settings on my Lumia 820 it gets to about 98% backed up then says "there was a problem backing up your settings. Please try again later" Every time I try to back up I get this error, and always at 97 to 98% finished. My phone has not backed up for 5 months.

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All Answers

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You do realize Microsoft owns this now.
by R. Proffitt Forum moderator / January 26, 2016 9:59 AM PST

Time to make a decision to make it a warranty issue or switch phones. Microsoft has a history here. Not a good one.

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Backup your data and start again
by Pepe7 / January 26, 2016 3:01 PM PST

5 mos? Factory reset. If it continues, time to look at warranty coverage.

Good luck

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