My mother has this phone and has no problems, what so ever. She lives in Gary Indiana and this phone has given her no problems for making phone calls. She bought her phone from the VZW kiosk inside Circuit City, and it was setup for her on site. I have played around a little bit with it, and everything else works like it should. Either you got bad models, or reception is getting bad in you area, considering there are mountains in Virginia. If the Nokia 6256i is still available in July, I may get the phone too. Also you mentioned that calls dropped quite a bit when switching to a roaming partner; could there be a possibility that the other carrier doesn't always pickup the call right away? I always had that problem when I would hit the state line from Indiana to Michigan, and my phone would switch from Verizon to Alltel, and start out on analog, then a few miles later, switch back to digital. I don't know if Alltel is an A carrier or B carrier. I know Verizon is a B carrier because A licenses are for wireless carrier only services, and B are for both wireless only carriers and wireless carriers that also have landline service, which is Verizon.