There's no real fix for a bad CD drive of any type. The real cure is to simply replace as drives do fail and not uncommon to play with it and come to that conclusion, just replace. Your noisy operation certainly falls into replace w/o even testing it. You can try unplugging and replugging(POWER-OFF) and check results.
I everyone. I own a Dell 4700 (Windows XP) with a "JLMS DVD-ROM 16x XJ-HD166" and "Philips DVD+-RW DVD 16x 8631" double DVD set up (info per Dell.com). Lately, when I run games/DVDs/CDs, etc. it doesn't autorun the DVDs and sometimes won't even run them manually (even after 1 or 2 clicks on DVD drive Icons). Sometimes it doesn't even recognize a product is in one of the drives (ie installing the Sims2 DVDs/CDs). And when it does start it's VERY loud and rumbles and rattles. The drives are probably about a year old. My question is how would I go about cleaning or repairing the DVD Rom/RW drives safely and effectively? Please be specific, as I'm new to this stuff. Thanks in advance!