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Question

No Wifi after power supply upgrade

Hi,

My computer was shutting down alone while playing so I thought that the power supply was too low for my graphic card.
I bought a new one, installed it, I boot my computer and surprise, the Wi-fi and Bluetooth are not working anymore. I've the message "Could not connect to this network". I'm sure that I plugged back all wires and those are well connected.

I thought that if I put back the original power supply, the problem would disappear, but I was wrong.

For the information, the computer is a HP ENVY Phoenix 860 with an 500W power supply and I replaced it by a Thermaltake Smart RGB 700W 80 Plus.

Have you an idea of what could have happened and how to fix the problem ?

Thanks by advance for your responses.

Post was last edited on December 14, 2018 12:56 PM PST

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Clarification Request
"You Keep Using That Word, I Do Not Think It Means What You

In reply to: No Wifi after power supply upgrade

"You Keep Using That Word, I Do Not Think It Means What You Think It Means"

Alimentation or "the provision of nourishment or other necessities of life." doesn't seem to apply here.

My bet is the WiFi and Bluetooth was disturbed by the change such as came unplugged or something else. Tell more.

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Re: alimentation

In reply to: "You Keep Using That Word, I Do Not Think It Means What You

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Bad english

In reply to: "You Keep Using That Word, I Do Not Think It Means What You

Sorry for my bad english, I'm french. By alimentation, I meant power supply.

Is it possible that an overvoltage or something occured ?

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I doubt that happened.

In reply to: Bad english

If such happened you would lose a lot more than WiFi+BT.

My bet is the board, antenna or what part that provides WiFi and BT was unplugged (still is) or was disabled by accident.

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Motherboard

In reply to: I doubt that happened.

So for you it's not the possible that the power supply could be incompatible with the motherboard and damage it ? It seems that it's a Thimphu motherboard.
I don't see any antenna on the motherboard, I'll try to find if a wire is unplugged.

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If you insist on possible.

In reply to: Motherboard

Then anything is possible. My answer is that such is highly unlikely.

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In reply to: No Wifi after power supply upgrade

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