Windows 7 forum

Question

No Tracked Software

by severett62 / April 6, 2012 2:03 AM PDT

I have a CNET account. I have installed CNET Tech Tracker. CNET performs a scan and reports that I have 6 updates. I click "Get Updates Now" and am taken to my CNET homepage on which my user name appears. However, my computer is not recognized on the homepage and a No Tracked Software message appears. What do I do? I have uninstalled and re-installed Tech Tracker several times with the same result. Thank you.

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All Answers

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Answer
There is a Tech Tracker Forum. (link)
by R. Proffitt Forum moderator / April 6, 2012 2:10 AM PDT
In reply to: No Tracked Software

Try this at http://forums.cnet.com/techtracker-forum/

But I have a question. Why update? What's broken?
Bob

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No Tracked Software
by severett62 / April 6, 2012 9:37 AM PDT

Thank you for the reference. In response to your question, nothing is broken; but CNET is not serving its purpose. I am unable to use CNET to access or download updates to software installed on my computer. When I run CNET, it identifies 6 updates available to software installed on my computer; but, when I click the Get Updates link, I am taken to my CNET homepage. MY CNET homepage states that my computer is not recognized and thus it is not tracking any software installed on my computer. There is no link to download the updates. How can CNET determine that updates to my software are available, and then state that it is not tracking the software installed on my computer?

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Tech Tracker support is in that other forum.
by R. Proffitt Forum moderator / April 6, 2012 9:44 AM PDT
In reply to: No Tracked Software

My question was one out of curiosity. This is the Windows 7 forum so you may want to head to the right forum to get help with Tech Tracker. As a moderator that does not use Tech Tracker I was wondering why I would use this and risk updating my working software.
Bob

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