"I know because I am currently a Cingular contracted person (not a customer - that would mean they work with you as someone paying for service)...I AM A CINGULAR CUSTOMER NOW"
Oh, you are confused...ok.
" Unlike many cellular phone services, Cingular also has roaming charges when you travel outside one region whereas other services will give you a national coverage plan for the same price as Cingular's regional coverage."
Roaming charges are not specific to Cingular. You need to ask about the Nation GSM plans...no roaming, no long distance and in some cases it's less than the any other plans for the same minutes.
"No matter how long you are a customer with them they will always charge you their fees."
Evil company! Making money and stuff! The fees are applied to everyone. If the fees were only being applied to you I would understand.
"They also send out long documents with tiny print that change their policy for fees but do not explain it in a clear fashion."
Call and ask.
"I recently did not get a bill from Cingular in the mail so my payment was late. They charged me more then 70 dollars to reconnect my phone service."
Service isn't usually suspended after just one month. Usually 2 or more. Do you not know that your bill is due every month? No bill = call and see why. (or use *BAL# -SEND- on your phone to check your balance.
In an effort to let other potential buyers of your service know just how bad your product is I have begun posting reviews on CNET.com, MSN.com, Ebay.com, Mysimon.com, epinions.com, and other sites about your service. Over the next year that I have left in my contract I want to make sure I can disaude as many potential customers from changing to you or buying your service.
Here is a list of all the things that are wrong with your service.
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Cingular warning.
Anyone who is planning to change cell phone services or get a new phone, DO NOT get Cingular. I know because I am currently a Cingular contracted person (not a customer - that would mean they work with you as someone paying for service).
Their service has less coverage than other providers. The signal fades often in the middle of a conversation. Ususally my phone does not ring unless someone is calling me from another Cingular phone. My phone beeps literally as the message is left but there is no ring or vibration. When I had Verizon it never did these things. I am currently a Cingular customer and am locked into a two year contract with one year left. DO NOT sign up for two year plans. Phones change, they break, they get scratched etc, and you will want a new one in a year. Other providers allow you to change you phone after the first year but not Cingular. Unlike many cellular phone services, Cingular also has roaming charges when you travel outside one region whereas other services will give you a national coverage plan for the same price as Cingular's regional coverage.
I AM A CINGULAR CUSTOMER NOW so I have experience with them. There is nothing positive about Cingular that you cannot get more from other providers for the same money.
No matter how long you are a customer with them they will always charge you their fees. They also send out long documents with tiny print that change their policy for fees but do not explain it in a clear fashion. I recently did not get a bill from Cingular in the mail so my payment was late. They charged me more then 70 dollars to reconnect my phone service.
According to a call with a Cingular representative on June 24, the policies of Cingular changed six months ago and with it any regard for the customer. I honestly think Cingular is simply out to get as much money from their contracts as possible with no regard for the customer needs. I was told by the rep that nothing could be done for me and that there was no supervisor to speak to. A supervisor could call my back in the next 48 hours at my expense.
Please make sure this posting is placed in as many consumar sites as possible and forward it to your own personal friends.
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And the fact that the only way to communicate via email with the company is through the PR department. Another indicator that you are only interested in getting more money from people for less service.

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