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No surround sound with Samsung BD-E5400

by guavaman / October 28, 2014 9:16 AM PDT

I bought the Samsung BD-E5400 blu-ray player a while back. For some reason it took me a while to realize that I was not getting surround sound from DVDs or blu-ray discs when using this player. To make sure it wasn't a receiver issue, I made sure I got surround sound from the cable box. To make sure it wasn't a connection issue, I hooked up another blu-ray player using the same cable and connection to the receiver. In both cases the surround sound worked. When I am playing a disc and hit the audio button on the remote it says the audio is 5.1. It's long past the warranty date (not that I have the receipt), so do I need to replace it or is there something I can try to fix it?

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All Answers

Best Answer chosen by guavaman

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Ask Samsung to verify.
by R. Proffitt Forum moderator / October 28, 2014 11:01 AM PDT
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by guavaman / October 28, 2014 2:06 PM PDT
In reply to: Ask Samsung to verify.

I guess it never occurred to me that anyone would make a blu-ray player without surround sound. There was something on the box about DTS - but it appears that if 5.1 is not stated outright it's not there.

Feel ripped off, but I guess it was my error.

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