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My tv is an LG49sj810v and the subtitles work fine on normal programmes and netflix etc but not on Amazon. The option for subtitles in set to "on" but they do dnto appear. A different TV with an Amazon firestick shows the subtitles ok. Any ideas
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If this is just a LG TV issue you can make it a warranty claim or a good reason to return it.
It is also a Vizeo problem after working for the past at least three years. So *******, it is not just an LG problem, but more likely an Amazon problem. And no, you cannot return a six year old TV.
Thanks for all your feedbacks. I have since found that Amazon on LG TVs made before 2012 did not support subtitles not did Samsungs either. It was a bit annoying as I only bought this TV last week not knowing about this problem
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