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General discussion

no sound other users

Jan 18, 2008 12:58AM PST

After adding various new user accounts I find that none of these new users have anykind of sound. I've checked all the various volume controllers etc and can't get it to work. I hve a sound blaster audigy card.

any ideas? thanks!

Discussion is locked

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From memory.
Jan 18, 2008 1:07AM PST

This did happen to "limited" users. Your post is so light on details I'm going to share an instance I ran into and wait for you to make a good post.

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more info
Jan 18, 2008 2:27AM PST

these are not limited accounts. What more details do you need?
This is my home personal pc. XP Media Center Edition version 2002 service pack 2

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There's a small clue.
Jan 18, 2008 2:31AM PST

"XP Media Center Edition version 2002 service pack 2"

Given the age, how did you avoid adding accounts in some years? It's possible you reloaded the machine but didn't tell and are tripping over the odd driver bug. But you seem to not be able to read the words in red. Here they are so you can make a good post.

Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

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Did the last person
Jan 18, 2008 3:17AM PST

turn the sound down or mute it?

Did you try

start

run

services.msc

look for windows audio

restart the service


Rick

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still not working
Jan 18, 2008 3:45AM PST

I tried restarting the service but that didn't work. good try though. and other ideas? thanks Happy

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works now!
Jan 18, 2008 4:39AM PST

I found the problem. The default devices in Sounds and Audio devices ( control panel/Sounds and Audio Devices/Audio tab )were not automatically set when a new user account was created. Thanks for the response Happy !

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sound problem
Oct 27, 2009 6:37PM PDT

thanks . I had the same problem.thanks for the help.when checked the select default device in the sound and audio in control panel ,then sound was comming properly.

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help. :!!
Apr 20, 2010 4:07PM PDT

please help. how will i set the other accounts?

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no sound other users
Apr 21, 2013 5:52AM PDT

This is an ancient thread, but it is where I looked for help, and after figuring it out, thought it is where I'd be most likely to look when I've forgotten how, so here it is:

To correct the problem of no sound in limited user accounts when the primary administrative user account has functioning sound in Windows XP, first check the sound card settings from the administrative user account and write down every setting from every tab. This will vary from soundcard to soundcard and I can't tell you what the settings for your soundcard should be but if sound is working for the administrative account, those settings in place on the administrative account are adequate, and duplicating them on the limited user account with no sound should get you half way there. These settings may be available from an icon in your System Tray at bottom right of the screen, or may be available from Control Panel (Start/Control Panel/Sounds and Audio Devices/Audio Tab). The following is tedious but it should work if you reboot after each step.

From the administrative user account, change the limited account to an administrative account. To do this, Go to Control Panel/User Accounts, select the limited account, change it to an administrative account, and close User Accounts.

Reboot.

Log into the formerly limited, now administrative, user account that has no sound, and open Control Panel and open System. Select the Hardware Tab, the select Device Manager, then from Device Manager select Sound, video and game controllers in the menu or click the plus sign to open that menu to show your audio card. Right click your audio card, select Properties, and on the General Tab, look to the bottom to make sure that Device Usage menu has selected "Use this device (enable)." IF not, select Use this device (enable). Click OK and close everything.

Follow the same steps outlined above for the administrative user account to view the settings for the sound card, and make sure they are all the same as appears in the notes you took from the original administrative user setup. If they are not, change them to match and click Apply and then click OK and close everything out.

Reboot.

Log on as the formerly limited, now administrative user that had no sound, and see if it now has sound. YouTube is a good test. If it has sound this worked, if not, you need to ask someone else because this is all I know, but when you are finished, whether it is fixed or not, unless you want that user to have administrative priviledges (probably not or you wouldn't need the user account), switch users to the original administrative user and change the user that had no sound back to a limited user.

Reboot.

Log in as the original administrative user and double check to make sure the the user that had no sound is now showing as a limited user. Switch users to log on as the once again limited user and test for sound. If you have sound, you are done, and if you don't, well I tried!