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General discussion

No Sound in W 8.1

Jan 19, 2015 2:33AM PST

As far as I can tell, everything with my partitioned 8.1 is fine....when I realized tha I have no sound. I think, booting up or in shutdown should produce some kind of Chime/sound. I have none and the little bit of checking aroun seems like the sound settings are on...Then I did a Yahoo and YouTube video and no sound. Need help!
I found the "Microsoft Community Participation Center" and sent them a note. 24 hours later I have 8 views and no replies......I guess it can take awhile?
Thanks, Bill

Discussion is locked

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That's true for most PCs.
Jan 19, 2015 3:53AM PST

Very very few PCs just work after installing Windows (any version.) After the OS we have to finish the install with drivers in a specific order as well as some machines require "helper apps" to enable WiFi, sound and more.

No one can answer what your PC needs. But its maker should.
Bob

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Lack of Sound
Jan 19, 2015 4:18AM PST

Went into Device manager and have no !? conflicts....What types of Helper Apps would you suggest? Thanks, Bill

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I rarely find "conflicts" in device manager.
Jan 19, 2015 4:58AM PST

That's something we saw over a decade ago. Since the make/model of this PC is unknown I can't be more specific except Windows is, well, just the OS. To get it all working we have to install drivers in the correct order and then some machines have non-optional apps to enable things.
Bob

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What Bob says is true, but look in Device Manager
Jan 19, 2015 4:06AM PST

If you look in Device Manager, you may find clues as to what drivers are missing, especially under Sound, video and game controllers.
If you see either ! or ? next to one of them, that means you need the driver for it. Then you can go to your manufacturer's web site and download the needed driver. Of course you should ask your manufacturer too because you could need BIOS updates too.
Good luck.

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try thi
Jan 22, 2015 6:29AM PST

Hi, try uninstall the audio drive and reinstall the audio drive.If you have your motherboard disk, put it into your machine then you can install the audio driver. Else you need to download it from online by searching with the name of your motherboard. To get the complete information about your processor use this command in run box "dxdiag".

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Re: no sound
Jan 22, 2015 6:39AM PST

Just my story, amd I surely don't want to say it applies to you.

On my Windows 7 PC with a MSI motherboard, I had sound after installing Windows (using the default Windows driver), and it disappeared after I installed the Realtek driver from the DVD that came with the motherboard. So first I uninstalled that again to get my sound back, and a few months later I downloaded a Realtek driver from download.com (or some site like that) that worked immediately.
Strange, isn't it?

Kees