Access the Device Manager, then uninstall the sound device entirely.. Restart the computer and hopefully Windows will recognize the device and reinstall all the correct items to the audio to function.. Before reinstalling, find and install the drivers for the E1505 motherboard which is where the intergrated sound card should reside.
If that doesn't work, then it's entirely possible that the sound card has failed entirely.. On a laptop, that means you don't get sound.
Hope this helps.
I was working on a computer in which the user was deleting files and blocking start up programs. on the task bar the sound application has a red cross through it. I have attempted to uninstall and re-install the drivers. I have also tried repairing it with the install disk. With no success I am at a dead end. I can not re install the OS due to loss of vital info. Please help me find a solution to this endless issue...
Dell Inspiron 1501--The motherboard is actually from a Dell Inspiron E1505.