Windows 10 forum

Question

No sound after upgrading to Windows 10.

by ClassySheepdog / March 15, 2016 6:08 AM PDT

Quite simply after updating to Windows 10 I've have had no sound on my computer for months now and don't know what to do. I've updated drivers like 12 times and I still don't get any sound and it's annoying having to put headphones in all the time. I have an Alienware and the crappy part is that I'd only had it a couple weeks before it happened. It happend right after the update so I'm guessing it has to do with something on the OS. Please help. Thanks.

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Clarification Request
To prove it's not a hardware problem
by itsdigger / March 15, 2016 6:22 AM PDT

1. Try using a live Linux distro to see if you have sound.
2.If you have sound with Linux , it's still a software/driver issue.
3. Restore to factory condition and see what happens..
4. If you still have no sound contact Alienware for warranty repairs.

All Answers

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Answer
reload the driver files for motherboard
by James Denison / March 15, 2016 6:13 AM PDT

It's likely W10 used generic drivers during the upgrade and they don't work with your motherboard. If the manufacturer doesn't have any for w10 yet, use the w8 ones in compatible mode.

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Answer
Update sound driver for your Windows 10 computer
by BrianCyril / May 12, 2016 11:16 PM PDT

You can try to update sound driver for your Windows 10 computer. My computer had the same problem, after I updated driver for it. All was well!

Link removed by moderator.

Post was last edited on May 13, 2016 12:42 AM PDT

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Answer
I have an Alienware and
by orlbuckeye / May 13, 2016 5:44 AM PDT

I had no problem with sound drivers. If I were you I would go to the Dell site online. Make sure the machine is registered. You can to a scan or even do an online chat with Dell support and they can even do a session. Your probelm isn't the OS it's the drivers for the sound card. The drivers are what interprets the talk between the OS the sound card.

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