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no sound after formatting and reinstalling xp

by ulph / February 4, 2006 10:31 PM PST

hi

i just formated C and reinstalled windows (xp professional) and all is be correct, except that it seems that the computer doesn't recognize any devices (soundcard, webcam).

found out about it after installing winamp:

"waveOut output v2.1 error

No sound devices found. Please buy a soundcard first (or install proper drivers if you think that you have one).

Error code: 2
Windows error message:
"A device ID has been used that is out of range for your system." "

but it's not only winamp, i don't have any sounds, not even system sounds. the only sound that does come, seems to come from the computer itself, not from speakers, and it's a disturbing beep (comes with popup messages etc). media player does play the picture, but with no sound. bs player doesn't play anything, when tried, it just collapses.

tried the troubleshoot, it directed me to device manager (control panel > performance and maintenance > administrative tools > computer management > device manager):

" 1) Open Device Manager.
2) Double-click Sound, video and game controllers, right-click your sound device, and then click Properties.
3) If you do not know the name of your sound device, consult the documentation that came with it.
4) Under Device usage, make sure that Use this device (enable) is selected.
5) Click OK.
6) Restart your computer if you are prompted to do so. "

my problem is that the place where Device usage is, is gray (it IS there, but i cannot use it).

then troubleshoot directed:

" 1) Open Sounds and Audio Devices Properties in Control Panel.
2) On the Audio tab, click your sound device in the Default device lists under both Sound Playback and Sound Recording. "

the sound playback slot is also gray and unusable. the sound recording slot is usable, but the only option under default device is 'USB Audio Device'

troubleshoot:

" 1) Open Device Manager.
2) Double-click Sound, video, and game controllers.
3) Double-click your sound device.
4) Click the Properties tab, and then double-click Audio Devices.
5) Click your sound device, and then click Properties.
6) Click Use audio features on this device.
7) Click OK until you return to Device Manager.
Cool Restart your computer. "

when i open the properties tab, it's just empty, there isn't even anything to choose as my sound device.

and when i tried to update my audio driver (device manager > right click on my audio driver > update) then i get: "the wizard could not find a beter match for your hardware than the software you currently have installed."

and from some other place, can't even remember where, i checked all the things under my Sound, video and game controllers, then it was said for each of them that "the device is working properly".

i even tried to install some codecs, hoping for some help (AC3 Filter + some DivX codec pack) but nothing. even bs player didnt start showing the picture.

under my 'Sound, video and game controllers' i have:

Audio Codecs
Legacy Audio Drivers
Legacy Audio Drivers (yes, twice, because at some point, when trying to reinstall the audio driver (from add hardware, i think) the other one appeared)
Legacy Video Capture Devices
Media Control Devices
USB Audio Device
Video Codecs

thats it

also, troubleshoot advised a windows update (start > all programs > windows update). did that too, but didnt seem to help.

this s**t is getting on my nerves and i just can't figure out what could be wrong

i'd appreciate any help.

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Collapse -
The one thing I didn't see you write about is..
by R. Proffitt Forum moderator / February 4, 2006 10:53 PM PST

Installing drivers for your system. Microsoft does not find or install such things. Try the CD for the motherboard...

Bob

Collapse -
but
by ulph / February 4, 2006 11:35 PM PST

i did

Collapse -
Try this.
by R. Proffitt Forum moderator / February 5, 2006 12:03 AM PST
In reply to: but

Now find the maker's website and install their latest drivers.

Bob

Collapse -
Just a comment.
by R. Proffitt Forum moderator / February 5, 2006 12:05 AM PST
In reply to: but

I re-read your first post and found no indication you installed drivers for your machine. I did see the usual Windows install.

This is how most discover that Microsoft does not install drivers.

Bob

Collapse -
Sound card
by JeffCT83 / February 5, 2006 12:43 AM PST

Try removing the sound card from your pc, turn it back on, make sure its not in device manager. THen turn your pc back off, reinstall, have the cd in while you start it up.

Collapse -
THANKS FOR THE HELP
by BettyBeeBoops / February 5, 2006 3:15 AM PST

THANKS FOR SO THROUGHLY ASKING THIUS QUESTION. IT APEARED ON MY GOGGLE DESKTOP NEWS AND CAUGHT MY EYE.

READING THROUGH THE MESSAGES CAUSED A LIGHTBULB TO GO OFF!

I RECENTLY RESTORED AND HAD THE SAME SOUND PROBLEMS THAT YOU HAD. WHEN MY SYSTEM BECAME CORRUPTED DELL SENT ME DISCS TO HELP WITH THE RESTORE. INCLUDED IS THE DISC FOR THE DRIVERS. NO WHERE WAS THERE ANY INSTRUCTIONS ON WHAT TO DO AND HOW TO DO IT.

I HAVE SOUND NOW ALTHOUGH THE TV SOUND NEEDS SO HELP, BUT I HAVE HAD TIME TO SEARCH THAT OUT.

THANKS ALOT. LET US KNOW HOW YOUR SITUATION TURNS OUT.

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