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No sound

I've had to put a different operating system on my computer for work purposes. I'm able to listen thru the laptop speakers, but when I plug in my headphones, no sound. What drivers do I need to download and install to get it to work? The laptop came with Windows XP Home on it and I reloaded it with XP Pro. The processor is a AMD 64 Mobile Athlon. Thanks for you help in advance.

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Re: No sound

You didn't disclose the notebook's model /manufacturer and also when XP Home was installed, your headphones worked. Anyway, the idea it's to go to manufacturer's site and search for windows XP audio drivers.


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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Still no sound

It's a Gateway 7422GX. I've been to the Gateway site, downloaded the drivers, and the same problem still exists. When I bought the computer, it was already loaded with XP Home on it.

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All computers come with the operating system installed

Companies wouldn't sell many if it was do-it-yourself. You should have the CDs required to reinstall the operating system, drivers and factory installed software. If you don't have them, check and see if there is a recovery partition on your hard drive. And, you can always contact the manufacturer and request another copy.

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Re: Still no sound

According with your model?s 7000 Series Notebook Specifications it?s a notebook based on Intel CPU and chipset and not AMD 64.

Usually, when you install windows XP you should also setup at least the chipset drivers. I bet that you didn?t.

Also, you might try another external poered speakers (maybe the integrated audio?s output it?s low and you can?t hear the sound in headphones).

It might be a dead audio part, but you can?t prove it unless you restore it to factory state. Why this model doesn?t have the non-destructive CDs, it?s a question that you ask the manufacturer.


Good Luck,

Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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No Sound

rodwil, give this a try. Start/Control Panel/Sound & Audio/at the bottom right side, click Advanced button.
In the speaker setup options, select Stereo Headphones.
Apply, OK your way out. See if that will enable your headphones. Let us know.
Best of Luck

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