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Question

No Sound

Feb 28, 2015 2:39AM PST

I have a 55" Samsung flat screen. I have no sound when the tv is on, through my receiver/surround sound system or the tv speakers. When I have my Wii game on, I do have sound. It has come on slowly ... but turning the tv on and off fixed the problem. No longer. Can someone tell me what it is? Thanks.

Discussion is locked

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Clarification Request
Re: No Sound
Mar 6, 2015 4:22AM PST

I'm very sorry to hear that has happened. In order for me to help you most accurately, please provide the complete model code for this device.

Regards,
HD Tech

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Answer
Sorry no but I'd try
Feb 28, 2015 2:45AM PST

Ask Samsung how to do a factory reset then have them check if the firmware is up to date. Set it all up again and hope.
Bob