no sound

no sound

by nikki_louise Oct 10, 2007 8:00AM PDT

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hi could someone please help me i havent had sound on my comp for a while now and no one seems to know why.
it started when i reinstalled windows xp i had to do this because i had a virus that stopped it from working. after i reinstalled xp my comp was fine except i had no sound.
i found a cd (Foxconn motherboard installation cd) which had RealTek AC'97 on it, i tried to install it but when it gets to about 80% a windows logo comes up saying, ''Realtek AC'97 Audio has not passed windows logo testing to verify its compatibility with windows xp ect.. so i tried to download it from the realtek site but it said the same if i continue the download it installs AvRack and nothing else it also shows up in the add/remove programs list but it doesnt work.

here is some info on my comp

Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name FOXCONN
User Name Administrator

Motherboard
CPU Type Intel Celeron D, 2666 MHz
Motherboard Name Foxconn 661M03-G (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN, IEEE-1394)
Motherboard Chipset SiS 661FX
System Memory 128 MB
BIOS Type Award (12/20/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia
Audio Adapter Modem #0 Line Playback

Storage
IDE Controller SiS PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive HDS722580VLAT20 (80 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive COMBO-52X16C
SMART Hard Disks Status OK

Partitions
C: (NTFS) 78520 MB (55872 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (81.99.27.91)
Modem ESS ES56H-PI Data Fax Voice Modem

Peripherals
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB Device Generic USB Hub
USB Device Lexmark 1200 Series
USB Device USB Printing Support

this is my motherboard

Motherboard ID 12/20/2004-SiS-661-6A7I4FK9C-00
Motherboard Name Foxconn 661M03-G

Motherboard Physical Info
CPU Sockets/Slots 1 Socket 478
Expansion Slots 3 PCI, 1 AGP
RAM Slots 2 DDR DIMM
Integrated Devices Audio, Video, LAN, IEEE-1394
Form Factor Micro ATX
Motherboard Size 240 mm x 240 mm
Motherboard Chipset SiS661FX

Motherboard Manufacturer
Company Name Foxconn Electronics, Inc.
Product Information http://www.foxconnchannel.com/produc...ket=&pChipset=
BIOS Download http://www.foxconnchannel.com/produc...otherboard.cfm

please let me no if more information is needed, also i am in safe mode and in as the administrator incase this effects anything

Discussion is locked

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"not passed windows logo testing"

by r. proffitt Forum moderator Oct 10, 2007 8:09AM PDT

Usually all I do at that point is tell it to install anyway. But if you didn't install the motherboard driver package first the sound usually fails.

Bob

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How I fixed my no sound problem on my Foxconn mobo

by tkman26 Jun 3, 2009 5:06AM PDT

For me I have a foxconn socket 478 661mxplus motherboard and no sound.
The os is xp pro. No audio device detected in the device manager and no indication of any hardware problems.
I downloaded the latest driver from foxconn for this mobo and installed. Still did not work.
http://www.foxconnchannel.com/support/downloads.aspx
I then downloaded the latest driver from Realtek AC97 and installed this no better.
http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=23&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false#AC

Then i downloaded the latest bios update from foxconn. I unzipped the download.
I installed the foxconn super utility that came with the mobo cd and this provides a bios update utility. I ran this pointed it at the unzipped download bios file. It had a newer date on the file than my old bios. When I clicked on the update button it indicated this bios was the same but I asked it to continue anyway and install the latest download bios.
I then restarted the system and no change.
I restarted again and pressed the delete key during startup so I could go into the bios settings.
wandered around until I found the integrated devices and audio and it was disabled.
I suspect the new bios update had disabled this because I had previously made sure it was enabled.
I enabled it, saved, started the system and viola! sound.

Maybe this will work for you.

tkman

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AMG thanks so much K MAN

by andyroo54 Jul 3, 2010 12:30PM PDT

Hia, I signed up JUST SO I COULD THANK YOU. Recently I tried to upgrade my PC I use for my projector to win 7, even though I diddnt really need too.. at one point I loaded safe defaults from the bios, and later forgot about it. Once Win 7 was installed I tried everything to get audio to work, drivers, everything, an entire day trying to get it to work, in the end I figured win 7 must not support my drivers or something, so I reinstalled XP. STILL NO LUCK!

In the end, ALL IT WAS, was that I had not loaded optimised defaults!! That done, windows picked up device and its all good! So thanks thanks thanks thanks thanks thanks! Really mean that thanks KMAN!

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Foxconn motherboard installation CD

by wevt Aug 12, 2011 3:11AM PDT

Hi, first of all, i know that this thread have 3 years old, but i really want to ask you a favor, do you have still the installation CD? if you have it, can you please send me its contents? I would be really grateful

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