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No programs will open, the computer automatically freezes

by sitebender / December 15, 2004 6:37 AM PST

I have Windows XP home edition and whenever I try to open programs after XP starts. the computer will freeze before opening the program. I can still move the mouse, but everything is frozen. Any thoughts? I did not install any new hardware, just started up the computer one morning, and its been doing this.

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It fixed itself
by sitebender / December 15, 2004 6:57 AM PST

It fixed itself, I have no idea what it did.

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Sitebender, It Might Be A Good Idea To Clean Up....
by Grif Thomas Forum moderator / December 16, 2004 9:07 AM PST
In reply to: It fixed itself

Although it fixed itself, there may be an underlying problem. It may take a while, but click on the links below and follow the procedures. It should give you a cleaner, leaner, machine.

In the first link below, ignore the initial sentences about "resources" as Windows XP doesn't deal with resources the same as Win 9.x/ME, but the rest of the page, especially the "Services" links at the bottom should help.

How To Shut Down Unnecessary Start Up Programs

How To Clean Unwanted Files From The Hard Drive

After using the links above, run "Error Checking/Chdks" and Defrag to optmize the hard drive:

How To Run 'Error Checking/Chkdsk' On Win2000/XP

Hope this helps.


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by sitebender / December 19, 2004 11:20 AM PST

I think what is causing it is McAfee with the new AOL 9.0 SE.

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Sitebender, If McAfee Is Installed On Your Computer....
by Grif Thomas Forum moderator / December 21, 2004 8:41 AM PST
In reply to: McAfee

...and it's not just the resident scanner on the AOL site, then it is indeed possible that you are receiving issues from the Virus Scan program...If you're still watching this thread, could you give us the version number, the scan engine and the virus definition numbers for your Virus Scan version. (RIGHT click on the red "M", in the lower right corner, choose "Virus Scan" then "About". Give us the "Build Number" and all the rest.)

Does UNCHECKING the McAfee start up in "msconfig" stop the issues? Does uninstalling it stop the issues?

Hope this helps and let us know.


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by robert56h / December 21, 2004 6:36 AM PST

Go to Control Panel, Open internet options. Click on Delete files, put check in the popup box hit ok. then hit the clear history button then delete all cookies..
Chech computer and see if it has at least 256 mb of ram, Takes at least 128 mb just to run the XP.

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